Halo Water Proofing has been the New Palestine area's go-to call for Emergency Waterproofing because we answer the phone, show up on time, and stand behind the work.

Halo Water Proofing is a licensed and insured Emergency Waterproofing company built around one idea: show up when you say you will, explain the problem in plain language, and fix it so it stays fixed.

Every technician on our New Palestine crew is background-checked, factory-trained on the equipment we install, and held to the same estimate we quote you over the phone — no upsell surprises when the truck pulls up.
One call gets you a straight answer and a real appointment window — not a call-back promise.
📞 +1-866-476-1348Most New Palestine customers didn't wake up one day with a flooded basement. It usually started small. These are the early signs worth calling about.
A musty smell in the basement or crawl space is usually moisture you can't see yet, not just "old house smell."
Even small cracks are worth a second look — they rarely stay small once seasonal ground movement gets involved.
It's easy to dismiss efflorescence as harmless dust, but it actually signals active moisture movement through the wall.
A sump pump that never stops cycling is often working harder than it should, or is undersized for your New Palestine lot's water table.
If a foundation wall looks like it's leaning or bulging inward, that's beyond a simple seal and needs a full assessment.
Flooring that's cupping or warping near an exterior wall is a common clue our New Palestine crews trace back to a drainage issue.
Every New Palestine property is different — soil, slope, foundation age, water table depth. We size the fix to the actual problem, not a one-size package.
When your New Palestine basement floods, minutes matter for your drywall, flooring, and belongings. We dispatch a crew fast, pull the water, and start drying the space with commercial-grade equipment the same visit.
Call for Emergency Service →A cracked foundation wall isn't just a cosmetic issue — it's a water entry point and, over time, a structural one. Our New Palestine crews assess whether it's a simple seal or a sign of bigger settlement issues before recommending a fix.
Get a Crack Assessment →Already have a sump pump that's failing or too small for your New Palestine lot? We'll test it, tell you honestly whether it needs replacing, and size the new one to your actual water volume — not the cheapest unit on the truck.
Schedule a Pump Inspection →An interior drain tile system channels water to a sump pump before it ever reaches your New Palestine basement floor — one of the most reliable long-term fixes we install.
Ask About Drain Systems →A damp, uninsulated crawl space under a New Palestine home drives up humidity, invites mold, and wastes energy year-round. We seal it with heavy-duty vapor barrier, address any standing moisture, and can add dehumidification if needed.
Get a Crawl Space Quote →Commercial properties in New Palestine carry bigger stakes when water gets in: inventory, tenants, downtime. We scope commercial jobs with the same crew leads who run our residential work, backed by written specs and timelines.
Request a Commercial Quote →Here's exactly what to expect once you call +1-866-476-1348 for Emergency Waterproofing in New Palestine.
We start with a phone conversation, not a script — enough to know whether this is an emergency dispatch or a scheduled inspection.
We walk the space with you, point out what we find, and explain it in plain language — no jargon, no pressure.
You receive a written, itemized quote before any work begins — the number you approve is the number you're billed.
Once the repair is done, you get documentation of the work and a written warranty — not just a handshake.
You get a written number before any work begins — the price you approve is the price you pay, no change-order games.
Because we're actually based near New Palestine rather than routing calls through a national center, we can usually get someone out the same day you call.
Our repairs come with written, transferable warranties — a real asset if you sell the New Palestine property later.
Our technicians are paid to diagnose correctly, not to upsell — that changes the advice you actually get on-site.
We document the damage with photos and a written scope your insurance adjuster can actually use, and we'll walk you through the claim process.
Every New Palestine job reflects on the next referral, so we treat each one like it's the only advertising that matters.
"Called at 6am with a flooded basement and had a tech at my door by 8. No runaround, no upsell — just fixed it."
"Got quotes from three companies for a crack repair. These guys were the only ones who actually explained why the crack was happening instead of just quoting a price."
"Crawl space smelled awful for years. Encapsulation crew did a clean job and the smell is completely gone upstairs now."
"Straightforward commercial quote, no back-and-forth, crew was professional the whole project."
"French drain install took two days like they said it would, not five. Yard was put back together better than before."
"Insurance claim was a headache until they stepped in with photos and a written scope. Adjuster approved it within a week after that."
Our New Palestine coverage extends across the full metro footprint — residential streets, commercial corridors, and everything between.
Zip codes we serve in and around New Palestine: 46163. Not sure if your address is included? Call +1-866-476-1348 and we'll confirm on the spot.
The map below shows our general New Palestine coverage footprint. Call +1-866-476-1348 any time to confirm service at your specific address.
The longer water sits against your New Palestine foundation, the more it costs to fix. Our line is open right now.
📞 Call +1-866-476-1348 — New Palestine 24/7 Line